The #1 Selling Mobile Battery Case Brand in the U.S.*

Warranty Policies

ZAGG warranties cover ZAGG, InvisibleShield, iFrogz, and mophie-branded products. You must register your product at ZAGG.com or mophie.com before it is warranted. If you purchased your product at ZAGG.com or mophie.com, the product is automatically registered. All ZAGG warranties are non-transferrable and are only available to the original end-user of the product. Warranties do not apply to products purchased from online vendors unauthorized to sell ZAGG product, including eBay.com.

  30 day Return Policy – No questions Asked 1 year Manufacturer’s Warranty 2 year Manufacturer’s Warranty Limited Lifetime Warranty
Products Products purchased from ZAGG.com, mophie.com or an authorized ZAGG-branded Retail Outlet ZAGG and iFrogz-branded products mophie-branded products InvisibleShield-branded products, mophie PRO Cable products and Earbud Tips for Life tips
Warranty Period Purchase date – day 30 Purchase date – day 365 Purchase date – day 730 Purchase date – as long as you own your device for device specific products; as long as you own the product for all other products
Policy and Warranty Applicability Products purchased directly from ZAGG.com, mophie.com or an authorized ZAGG-branded Retail Outlet Defects in materials and workmanship under normal use Wear and damage to the product. The Earbud Tips for Life tips warranty also covers loss.
Exclusions None Damages caused by operating the product outside its intended use; loss (except for Earbud Tips for Life tips). The warranty is limited to the lifetime of your device for device-specific products.
Remedy – at ZAGGs sole discretion Replacement at no charge, exchange the product with a product that is of equal value or refund the purchase price of the product Replacement or exchange of the product with a product that is of equal value. Replacement or exchange with a product of equal value.
Process Products must be returned to the original place of purchase and you must provide proof of purchase. Please make sure your product is registered with ZAGG.com or mophie.com. Follow the directions on the applicable website to submit a warranty request. Proof of purchase and a valid credit card are required. You are responsible for certain shipping costs. Return damaged product to ZAGG within sixty (60) days.

Warranty Terms

ZAGG’s warranties apply only to ZAGG, InvisibleShield, mophie and iFrogz-branded products and are subject to the following terms herein. All ZAGG warranties are non-transferable and are only available to the original end-user consumer. To request a replacement product under a warranty policy, you must register your product at ZAGG.com or mophie.com and provide proof of purchase. You will also be required to provide a valid credit card number. Warranties do not apply to products purchased from online vendors unauthorized to sell ZAGG product, including eBay.com. Products purchased at ZAGG.com or mophie.com are automatically registered. Third-party products sold through ZAGG must be serviced through the product manufacturer.

Limited Lifetime Warranty

For device-specific products, ZAGG warrants the product against wear and damage during the lifetime of the device for which the product was purchased. For products that are not device specific, ZAGG warrants the product against wear and damage for as long as the original purchaser owns the product. You must register your product at ZAGG.com or mophie.com, provide a valid credit card and return the damaged product. ZAGG, at its option, will either (1) replace the product, or (2) exchange it with a product of equal value. For limited lifetime warranty products, you pay to ship the replacement product to you, and then ZAGG pays to ship the original product back to ZAGG.  Failure to return the original product within sixty (60) days will result in your credit card being charged the full retail price of the replacement product. For earbud tips covered under ZAGG’s Earbud Tips for Life warranty, ZAGG will replace damaged or lost earbud tips; you are responsive for the cost of shipping the replacement product to you.

One-Year and Two-Year Manufacturer’s Warranty

ZAGG warrants these Products against defects in materials and workmanship under normal use for a period of ONE (1) YEAR or TWO (2) YEARS, as applicable, from the date of retail purchase by the original end-user consumer. This warranty does not apply to normal wear and tear. You must register your product at ZAGG.com or mophie.com, provide proof of purchase by emailing your scanned receipt, and provide a valid credit card number. You must also return the damaged product to ZAGG. If a valid claim is made during the applicable period, ZAGG, at its option, will either (1) replace the product, or (2) exchange the product with a product that is of equal value. A replacement product assumes the remaining warranty of the original product or ninety (90) days from the date of replacement, whichever is greater. Failure to return the original product within sixty (60) days will result in your credit card being charged the full retail price of the replacement product. Customer is responsible for the return shipping costs.

30-Day Return Policy

We offer a 30-day money-back guarantee on products purchased directly from ZAGG.com, mophie.com or any authorized ZAGG-branded Retail Outlet. The product must be returned to the original place of purchase and you must provide proof of purchase. You have the option to replace the product at no charge, exchange the product with a product that is of equal value or receive a refund of the purchase price of the product. Products purchased through other retailers must be returned pursuant to those retailers’ return policies. Customized or personalized products and gift cards are not eligible for return.

ZAGG IS NOT RESPONSIBLE FOR DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF DATA, LOSS OF REVENUE, AND LOSS OF ANTICIPATED PROFITS. ZAGG’S WARRANTIES DO NOT COVER ANY THIRD-PARTY DEVICES OR THE PERSONAL PROPERTY OF ANY CONSUMER. THESE WARRANTIES DO NOT APPLY TO ZAGG SOFTWARE OR TO ANY THIRD-PARTY SOFTWARE. ANY ALTERATION, CHANGE, MODIFICATION, OR REPAIR (OTHER THAN REPLACEMENT OF A REPLACEABLE COMPONENT) MADE TO THE PRODUCT BY A PARTY OTHER THAN ZAGG OR ZAGG’S AUTHORIZED SERVICE PROVIDERS VOIDS ALL WARRANTIES. ZAGG RESERVES THE RIGHT TO REFUSE WARRANTY REPLACEMENT FOR SUSPECTED FRAUD OR ABUSE OF ZAGG’S WARRANTY POLICY CONTAINED HEREIN. ZAGG’S WARRANTIES AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. ZAGG SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF THE LAW PROHIBITS ZAGG FROM DISCLAIMING IMPLIED WARRANTIES OR WARRANTIES OF MERCHANTABILITY, ALL SUCH WARRANTIES ARE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

ZAGG RESELLERS, AGENTS OR EMPLOYEES ARE NOT AUTHORIZED TO MODIFY OR EXTEND ZAGG’S WARRANTIES. ZAGG RESERVES THE RIGHT TO CHANGE WARRANTY TERMS AND REMEDIES WITHOUT NOTICE.

The benefits conferred by these warranties are in addition to other rights you may have depending on your country, state or province of residence. Furthermore, some countries, states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties, so the above limitations or exclusions may not apply to you. If any provision of these warranties is unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect any remaining provisions.